COVID-19 has clearly had a devastating effect on countless industries, many of which have altered their approach to best navigate through this constantly shifting landscape. The volatile environment we have so unexpectedly found ourselves in, has meant both businesses and candidates alike have been forced to show significant flexibility, resilience and adaptability during the hiring process. 

With the industry facing unique challenges and uncertainty at this time, we are able to draw upon a broad network of highly regarded and capable individuals to provide quality support to corporate initiatives or specific business critical tasks.

For the next interview in our Q&A series, we are pleased to introduce Sean Kow | Senior Associate. In this Q&A profile, Sean provides some insight into his industry experience, what it takes to work in research and life at QA.

With the current construction and infrastructure boom, businesses using the traditional methods of sourcing talent through external agencies and advertising on job boards are losing the battle to find new talent in a decreasing talent pool. 

We are proud to enjoy enduring relationships with our professional candidates and as an extension of our client partner, the manner in which we interact with those candidates during the hiring process is critical.

Two years ago, we introduced our Candidate Satisfaction Survey to emphasize the importance we place on candidate experience.  This survey is sent to both successful and shortlisted candidates and helps us to identify what we are doing well, whilst drawing out opportunities for ongoing improvement so we may continue to refine and improve our service offering.